Compassionate Chronic Care is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website and use our services. By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
- Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and other contact details when you fill out a form on our website, sign up for our services, or otherwise communicate with us.
- Health Information
As part of our Chronic Care Management services, we may collect health-related information to provide our services effectively, in compliance with relevant health privacy laws such as HIPAA (Health Insurance Portability and Accountability Act).
- Automatically Collected Information
We may collect certain information automatically when you visit our Site, such as your IP address, browser type, pages visited, time spent on pages, and other analytical data. This information helps us to improve our Site and deliver a better experience for you.
2. How We Use Your Information
- Service Provision
We use your information to provide chronic care management services in partnership with your primary care doctor, including care coordination and ongoing management support.
- Communication
We may use your contact information to communicate with you regarding our services, respond to inquiries, and provide customer support.
- Compliance with Legal Obligations
We may use and disclose your information as required by applicable laws, regulations, or legal processes, especially when dealing with health-related information.
- Improvement of Services
We use collected information to analyze how our Site is used, to improve our services, and to develop new services.
3. How We Share Your Information
- Primary Care Providers and Healthcare Partners
With your consent, we may share your health information with your primary care doctor and other healthcare providers involved in your care to coordinate and improve your chronic care management.
- Third-Party Service Providers
We may share information with third-party providers that help us with our operations, such as website hosting, data analysis, email communication, and customer support. These providers only have access to your information as necessary to perform these tasks on our behalf and are obligated to maintain its confidentiality.
- Legal and Compliance
We may disclose your information if required by law, regulation, or in response to a valid request by public authorities, such as a court order or government investigation.
4. Your Privacy Choices
- Access and Update
You have the right to access and update your personal information. If you would like to update your information, please contact us at [Contact Email or Phone Number].
- Opt-Out of Marketing Communications
You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
- Cookies and Tracking Technologies
You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect your experience on our Site.
5. Data Security
We use administrative, technical, and physical safeguards to protect your personal and health-related information. Despite our efforts, please be aware that no security measures are perfect or impenetrable. If you have reason to believe your interaction with us is no longer secure, please contact us immediately. No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.
7. Third-Party Links
Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Compassionate Chronic Care
Info@CCMRPMSolutions.com