Terms of Service

Effective Date: 09/04/2026

Acceptance of Terms

By accessing or using services provided by Compassionate Chronic Care (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service.

If you do not agree with these terms, you should not use our services or website.

Use of Services

You agree to use our website, communication systems, and services only for lawful purposes.

You may not:

• Misuse communication systems
• Attempt unauthorized access to systems or data
• Use services for spam, fraud, harassment, or unlawful activity
• Interfere with normal operation of services
  
  

Communications Consent

By submitting your contact information to Compassionate Chronic Care, you consent to receive communications from us, including phone calls, emails, and SMS messages related to:

• Appointment reminders
• Scheduling notifications
• Service updates
• Account notifications
• Operational communications
• Customer support communications
• Care coordination communications
• Healthcare follow-up communications

Consent to communications is subject to our separate SMS Terms & Conditions where applicable.

SMS Messaging

SMS messaging frequency may vary. Message and data rates may apply depending on your carrier.

You may opt out of SMS communications at any time by replying STOP to a message.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Intellectual Property

All website content, branding, logos, materials, and related intellectual property are owned by or licensed to Compassionate Chronic Care unless otherwise stated.

You may not copy, reproduce, distribute, or exploit content without written permission.

Disclaimer of Warranties

Services and website content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

Limitation of Liability

To the fullest extent permitted by law, Compassionate Chronic Care shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of services or communications.

Third-Party Services

We may use third-party providers, including Twilio and/or 3CX, to facilitate communications and operational services.

We are not responsible for outages, delays, or failures caused by third-party providers.

Privacy

Use of our services is also governed by our Privacy Policy.

Modifications

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted with a revised effective date.

Governing Law

These Terms shall be governed by applicable laws in the State of New York and the jurisdiction in which Compassionate Chronic Care operates.